Frequently asked questions

Can I use other payment method other than Paypal?

Yes! You can log in with a one-time code or You can "click" Pay with a Bank Account or Credit Card

How can I UNZIP the files?

STEPS TO UNZIP FILES 1. Double-click the ZIP file.
2. It will open in a new window.
3. Copy the contents to another folder.
4. You can also "Extract all". For iPhone and Ipad USERS
- Download a free app in AppStore to open ZIP files for Android phones/tablets
- Download a free app in Play Store to open ZIP files

How do I contact your company if my question isn’t answered here?

The most easiest and effecient way to contact is through email cutdesignvector@gmail.com, where we aim to reply back within 48 hours.

How do I receive the files after purchase?

You will receive a link to download your Digital product in the Thank You page, as well as by email.

If I have a problem with the files how can I reach out?

Files are in good condition and tested before uploading to the site. Any problem arise please use the contact form and state the following on your message: 1. File type format that has a problem.
2. Machine you are using. 3. Screenshot of the error you are seeing. We will review all the information you sent and reach out to you as soon as possible. Be calm and Stay Cool! :)

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